We had booked through another website and originally the front desk couldn't find our reservation...but they persevered and found it, which we really appreciated because we were late arrivals (10 PM). The room was wonderfully spacious, the bed was comfortable, and it was a quiet hotel. Breakfast was great (really busy) the next day, but we were very pleased with the whole experience and will try to stay at Hampton for our next trip too!
Room was fine. Desk chair was worn out. Do yourself a favor and skip the breakfast. Staff is friendly and helpful.
It's really close to the airport which is great. The rooms are clean and comfortable, but my pillows were mushy. Complimentary breakfast every morning is appreciated, and the food is mostly pretty good. The dining room feels more like a smoking and drinking lounge because it has lots of armchairs and club chairs. Very nice experience overall. Just need some better pillows.
Very happy to see how the reception professionally handled a customer concern. I had a request at time of booking for an upper floor suite which was not addressed at time of check in. I was totally upset. But Julia at front desk helped me to get the upper floor suite. Also thanks to Chandan at front desk to explain the reason why the first floor is allocated. Both of them were extremely helpful. Very clean and nice property. The shuttle reached in reasonable time. I'm still at this property and wanted to share my experience before I heading for a long 26 hour trip to India. Hope all good for my remaining stay with a Hilton standard.
Frankly it feels closer to the airport than driving allows. I use the shuttle, and while the driver was gentle his vehicle was showing its age. Remember to use the cumbersome kiosk, or your own phone to call the hotel for pickup, book your pickup at the hotel in advance. The shuttle can take more than 20 minutes. The suitcase trolleys need to be replaced, but the rest of the hotel is suitable. Front desk staff are pleasant, morning breakfast may be a bit late to start at 6am, and the pool is warm; the Whirlpool is almost too warm. The room I was in was earth tones, mainly brown which made the room look dusty, even though it wasn't. I could see future reviewers being more disappointed as things break, a lot looks like it is about to break. One last thing, avoid standing in the corners of the pool, there's hard debris nestled in the corners.
Hampton Inn & Suites by Hilton Edmonton International Airport is a Canadian Lodging based in Leduc, Alberta. Hampton Inn & Suites by Hilton Edmonton International Airport is located at 3916 84 Ave, Leduc, AB T9E 7G1, Canada.
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