Worst customer service. Handled my cancellation poorly and continued to take money out of my account for 2-1/2 months after I cancelled my insurance. When I emailed asking why on the first payment that came out - no response. When the second payment came out I was told it was my fault. Never received the paperwork that I needed and they continued to take money out of my account. My account rep had changed (apparently) and I was blamed for not knowing this. They never called my house phone - but I was told they left several messages. Worst experience ever - couldn't be happier that I left.
At first everything was great, there was contact when contact was needed, then my rep. changed and I wasn't informed until I made a call about a missed payment on my end. I paid off the balance or so I thought only to have a collection company call me 6 months later saying I owe. Never again will I use Gaetz insurance.
Gaetz Agencies Ltd. is a Canadian Insurance Agency based in Leduc, Alberta. Gaetz Agencies Ltd. is located at 4701 50th Ave, Leduc, AB T9E 6Y5, Canada.
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